Which feature does Server-Side Synchronization support in Dynamics 365 Sales?

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Server-Side Synchronization in Dynamics 365 Sales is designed to offer seamless integration between CRM and various email servers, making it particularly beneficial for real-time interactions. The support for real-time calendar synchronization is a key feature because it allows users to sync their calendars with Dynamics 365 in real time, ensuring that appointments, events, and reminders are up to date across both platforms. This improves productivity by enabling users to manage their schedules without having to switch between multiple applications, thereby enhancing the efficiency of customer relationship management.

The other options do not align with the specific capabilities of Server-Side Synchronization. Manual data entry is more about user tasks rather than an integration feature. Exclusive offline access pertains to different offline capabilities within Dynamics 365 but is not specifically related to synchronization with email and calendars. Reduced email storage does not directly correlate with the synchronization feature either, as the synchronization primarily focuses on facilitating data flow rather than managing storage limits. Thus, the emphasis on real-time calendar synchronization as a feature highlights its critical role in improving time management and coordination for users within Dynamics 365 Sales.

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