What is the benefit of defining stages in the sales process within Dynamics 365 Sales?

Defining stages in the sales process within Dynamics 365 Sales offers a structured approach that outlines each phase of the sales journey. This clear roadmap for sales activities enhances the transparency and efficiency of the sales process. Sales teams can use defined stages to understand where each deal stands, what actions are needed next, and how to allocate resources effectively. It allows for better forecasting, prioritization of leads, and focuses efforts on advancing opportunities through the pipeline. This structured approach ensures that sales representatives can navigate their engagements with clients systematically, ultimately leading to improved performance and greater success in achieving sales targets.

While other aspects like resolving customer complaints, automating marketing efforts, or tracking competitor actions may be part of the broader business strategy, they do not directly address the benefits gained from having a defined sales process within Dynamics 365 Sales. The stages specifically aid in managing the sales pipeline and driving sales activities, making option B the most relevant and beneficial answer.