What are product bundles used for in Dynamics 365 Sales?

Product bundles in Dynamics 365 Sales are specifically designed to package multiple products together into a single offering. This approach allows businesses to sell related items combined as a single unit, often enhancing the customer experience by presenting a cohesive solution. Bundling products can also simplify the sales process, as sales representatives can offer a comprehensive package instead of listing individual items, which may require more explanation and negotiation.

This strategy is beneficial in scenarios where products complement each other. For example, a computer might be bundled with a monitor, keyboard, and software. This not only makes it easier for customers to understand the complete offering but can also encourage them to purchase more items than they initially planned by presenting a complete solution.

The other options do not align closely with the primary purpose of product bundles. Offering discounts to new customers is a tactic often used in promotional strategies but does not inherently relate to how product bundles are structured. Creating individual product promotions and tracking product returns focus on specific marketing and inventory management strategies, respectively, rather than on the concept of bundling products for sales efficiency.