What are Custom Entities in Dynamics 365 Sales?

Custom Entities in Dynamics 365 Sales are indeed user-defined components that enable organizations to tailor the system according to their unique business requirements. By creating custom entities, users can configure the data model to better reflect their specific processes, capturing the exact information that is important to them. This flexibility allows businesses to build applications that align closely with their operational needs, ensuring that the data captured is relevant and useful.

Custom entities can encompass various attributes and relationships, enabling users to create a rich data structure. This capability supports the unique workflows and business scenarios that standard entities may not adequately address.

In contrast, predefined data templates refer to standard entities that come with Dynamics 365, which cater to common scenarios like accounts and contacts but lack the customization capabilities. Standard entities are consistent across all Dynamics 365 applications, serving as the foundational data structure, but they do not provide the same level of tailored functionality that custom entities offer. Modules designed for finance-related tasks are specific to the finance and operations aspect of the business and do not encompass the broader, customizable aspects provided by custom entities in Dynamics 365 Sales.